PartRequest.com

Privacy Policy

PartRequest.com is committed to helping you find quality used auto parts online while ensuring the protection of your privacy. We've developed the most robust and secure part locating services on the Internet. In fact, we are the only used auto parts locator that allows you to remain anonymous when you place your request.

Here is what you should know about our Privacy Policy

In order to submit a used auto parts request to our network of salvage yards, junk yards and other used auto parts vendors, you are required to provide us with your email address and some other personal information, including your name and the city, state and zip or postal code where the part will be shipped if it is purchased from one of our vendors. You are not required to provide us with a phone number and your are not required to provide us with a street address.

The information that is required from you is needed in order to provide our subscribers with enough information so they can reply to you after you place a part request. At no time do we provide your email address to any of our salvage yards (see below for details about our anonymous email feature). In addition, each subscriber has agreed to the terms and conditions of our Subscriber Agreement which states, in part, that each subscriber is required to keep all information that they receive through our service confidential.

Remain Anonymous!

Unlike other services that are out there, we will NOT provide your email address to anyone, not even the salvage yards that receive your part request. Other used part locators send your request to their subscribers by email, indicating that the request came from your email address. This means that someone you're not sure you can trust has your email address stored somewhere, and has the ability to send you spam or, worse, sell your email address to someone that operates a spam factory. In fact, we tested our competition and found that our email address was sold to a third party that continues to send us spam. This will NOT happen when you use PartRequest.com to find used auto parts. We process and distribute your part request differently. Our proprietary email system keeps your email address safe with us so you don't have to worry about receiving spam. We send out your part request anonymously and all communications from the salvage yards that sell used parts through our service are tracked and logged for your privacy and convenience.

If you believe that your privacy has not been maintained as a result of your use of our web site, please contact our support team immediately.

Information we may collect

Information we may collect and store on our servers includes: (1) your email address; (2) your name; (3) information about the automobile for which a part request is placed, including the year, make and model of the automobile; (4) the city, state and zip or postal code where the part will be shipped if it is purchased from one of our vendors; (5) information about the part(s) being requested; and (6) your phone number if you decide to provide it.

How we store collected information

Information that you provide us is transmitted via Secure Socket Layers (SSL) using up to 256-bit encryption, depending upon your browser. We employ state-of-the-art best practices to ensure the information you provide us is kept private. We do not store credit card information or any other sensitive information on our servers.

Cookies

PartRequest.com uses cookies in various ways to track your movement through our site and to make your experience with our service as easy as possible.

There are other cookies that may be placed on your browser that are not related to your search for automobile parts. These cookies may be put on your browser by the third party advertisers that help support our site. Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP, the browser you used to visit our site, and, in some cases, whether you have Flash installed. This is generally used for geotargeting purposes or showing certain ads based on specific sites visited.

Advertisers on our site may use DART cookies for ad serving through Google's DoubleClick ad service, which places a cookie on your computer when you are browsing the web and visit a site using DoubleClick advertising. This cookie is used to serve ads specific to your interests. DART does NOT track personal information about you, such as your name, email address, physical address, telephone number, social security numbers, bank account numbers or credit card numbers. You can opt-out of this ad serving on all sites using this sort of advertising by visiting

This is what we do with the information we collect

PartRequest.com reserves the right to collect and store information and statistics about visitors to our web site. For the most part we use this information to periodically send surveys to past users of our web site to get their feedback regarding their experience with our site. PartRequest.com does reserve the right to transmit some of the collected data to other entities outside our network of subscribers. However, under NO circumstances will the data transmitted to any other entity contain your email address, your phone number (if provided) or your name.

Exceptions

PartRequest.com will provide any data in its possession to any person, entity or authority as required by law and only after being duly subpoenaed. In addition, PartRequest.com may, at its sole discretion, provide any data in its possession to any third party to facilitate the resolution of any dispute that may arise as a result of any transaction consumated using our service.

Mission

At PartRequest.com we strive to help you find the part you need at the price you want. We also value your use of our service and recognize that without you there wouldn't be a business to run.

Happy motoring!

Find Used Auto Parts

Need help finding the part you need? Place a part request and let us do the searching.